Hilti Website Help Center

Get the most out of the Hilti website

Find simple, step-by-step answers to the most common questions about the Hilti Website.

How to register as a new customer

Register to enjoy great benefits of Hilti at your fingertips
How to login as a customer, including how to create a new password

The simple steps to login once registered.
How to change your account data

Something different since your last visit? Here's how to keep us up to date on what's happening with you.
Introduction to the new account dashboard

We wanted to make it easier to find the features you use most, so let's explore the new account dashboard.
The new product page

Check out our more structured product page with the information you are looking for.
How to track an order

Need to know where your order is? In this video we will show you how to the info you need to find it.
How to use a favorites list

Find yourself repeating the same orders? This tool will help you make it easier and faster in the future.
How to manage your tools

Keeping track of your tools is hard enough, here you can keep track of basic information as well as order repairs or maintenance.
How to order a product for in store pickup

Sometimes it is easier to "click" online and "collect" in a Hilti Store. Let's show you how.
How to check previous orders

Sometimes you need to look up a previous order or review an older invoice, let's show you how.